The main purpose of this legislation is to improve the responsiveness of the Social Security Administration (SSA) by ensuring that its offices and state agencies responsible for disability determinations are adequately staffed to handle phone calls during business hours. This aims to enhance the service provided to individuals seeking assistance from the SSA. Key provisions of the legislation require that each SSA office be fully staffed to answer phone calls during standard business hours, which are defined as 8:00 a.m. to 5:00 p.m.